If you see Error 0x80d06802 when you try to update your Windows 10 device, or when you try to install or update apps from Microsoft Store, it indicates that your device is having trouble connecting to Microsoft’s servers. This can be caused by a number of factors, including an unreliable internet connection, security software, or a problem with your Windows 10 system files. Luckily, there are a few things you can try to fix this error.
If you’re seeing Error 0x80d06802 when you try to update your Windows 10 device through the Windows Update or Microsoft Store, don’t worry. There are a few easy steps you can follow to fix the problem.
Table of Contents
What is Error 0x80d06802?
Windows Update and Microsoft Store Error 0x80d06802 is a fairly common error that occurs when trying to update Windows 10 or install new apps from the Microsoft Store. The error is usually caused by a problem with the internet connection or the Windows Update/Microsoft Store servers. However, it can also be caused by a corrupted system file or a pending Windows update.
The error can be fixed by resetting the Windows Update components, checking for updates, or installing the pending updates. Additionally, running the Windows Store apps troubleshooter or resetting the Microsoft Store can also fix the issue.
How to fix Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10
If you see the error code 0x80d06802 when you try to update your Windows 10 device through the Windows Update service or the Microsoft Store, it means that there is a problem with your internet connection. Here are some troubleshooting steps that you can try to fix the issue:
1. Check your internet connection
Make sure that your device is connected to the internet. You can do this by checking the network icon in the taskbar. If it shows that you are connected, try to visit a website in your browser to make sure that the internet is working.
2. Restart your router or modem
If you are using a router or modem, try restarting it. This can sometimes fix issues with your internet connection.
3. Check your firewall settings
If you have a firewall installed on your computer, make sure that it is not blocking the Windows Update service or the Microsoft Store.
4. Temporarily disable your antivirus software
If you have antivirus software installed on your computer, try temporarily disabling it. This can sometimes interfere with the Windows Update service or the Microsoft Store.
5. Reset the Windows Update service
If the Windows Update service is not working correctly, you can try resetting it. To do this, open the Command Prompt and run the following commands:
net stop wuauserv
net start wuauserv
6. Reset the Microsoft Store
If the Microsoft Store is not working correctly, you can try resetting it. To do this, open the Command Prompt and run the following command:
wsreset.exe
7. Run the Windows Update troubleshooter
If you’re still having problems, you can try running the Windows Update troubleshooter. This can help fix common issues with the Windows Update service.
8. Create a new user account
If you’re still having problems, you can try creating a new user account. This can sometimes fix problems with the Windows Update service or the Microsoft Store.
Frequently Asked Questions
How do I fix Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10?
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, it means that your device is not able to connect to the internet. This can be caused by a number of things, but the most common causes are a firewall or antivirus program that is blocking the connection, or a problem with your internet connection.
To fix this problem, you need to first make sure that your firewall or antivirus program is not blocking the connection. If it is, you will need to add an exception for the Windows Update or Microsoft Store.
If your firewall or antivirus program is not the cause of the problem, then it is most likely a problem with your internet connection. To fix this, you can try restarting your router or modem. If that doesn’t work, you may need to contact your ISP for help.
What is Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10?
When you see the error code 0x80d06802 for Windows Update or Microsoft Store on your Windows 10 device, it means that there is a problem with the connection between your device and the Windows Update or Microsoft Store servers. This can be caused by a number of factors, including a poor internet connection, a problem with your firewall or anti-virus software, or a problem with the Windows Update or Microsoft Store servers themselves.
There are a few things you can try to fix this problem. First, make sure that you have a good internet connection. If you are using a wireless connection, try moving closer to the router or using a wired connection. If you still can’t connect, try temporarily disabling your firewall or anti-virus software. You can also try resetting the Windows Update or Microsoft Store servers by running the following commands in a Command Prompt window:
netsh winsock reset
net stop wuauserv
net stop bits
net stop cryptsvc
net stop msiserver
ren %windir%\SoftwareDistribution SoftwareDistribution.old
ren %windir%\System32\catroot2 catroot2.old
net start wuauserv
net start bits
net start cryptsvc
net start msiserver
If none of these solutions work, you may need to contact Microsoft support for further assistance.
Why am I getting Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10?
There are a few reasons you might see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10. The first and most common reason is that your computer’s date and time are not set correctly. This can be caused by a number of things, including changing the time zone on your computer, or by daylight savings time. The second reason you might see this error is that your computer is not connected to the Internet. This can be caused by a number of things, including a bad Internet connection, or a firewall that is blocking Windows Update or Microsoft Store from accessing the Internet. The third and final reason you might see this error is that your computer is not running the latest version of Windows. This can be caused by not installing all of the latest Windows updates, or by using an older version of Windows.
If you are seeing the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, there are a few things you can try to fix the problem. First, make sure that your computer’s date and time are set correctly. You can do this by going to the Control Panel, and then clicking on Date and Time. Next, make sure that your computer is connected to the Internet. You can do this by going to the Control Panel, and then clicking on Network and Sharing Center. Finally, make sure that your computer is running the latest version of Windows. You can do this by going to the Control Panel, and then clicking on Windows Update.
How can I resolve Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10?
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, it means that there is a problem with the Windows Update process or the Microsoft Store. To fix this error, you can try the following methods:
Method 1: Restart your computer and try again
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, the first thing you can try is to restart your computer and try again. This may fix the problem.
Method 2: Check your internet connection
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, it may be caused by a problem with your internet connection. To fix this, you can check your internet connection and make sure that it is working properly.
Method 3: Reset the Windows Update Components
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, it may be caused by a problem with the Windows Update Components. To fix this, you can reset the Windows Update Components.
Method 4: Run the Windows Update Troubleshooter
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, you can try to run the Windows Update Troubleshooter. This may fix the problem.
Method 5: Contact Microsoft support
If you see the Error 0x80d06802 for Windows Update or Microsoft Store on Windows 10, and none of the above methods work, you can contact Microsoft support for help.
Conclusion
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